Anti-Fraud & Chargeback Policy

How we protect customers and our business from fraud.

Order Verification

Orders may be subject to automated and manual fraud checks. We may request verification or cancel and refund orders that fail these checks.

Chargebacks

If you have a problem with an order, please contact us first — we resolve issues quickly. Fraudulent chargebacks are reported and pursued.

Data

Fraud screening is carried out in line with our Privacy Policy.

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Contact Us

Questions about this policy? Our UK support team is happy to help.

Ace Of Cards
7 The Green, Birmingham B38 8SD, United Kingdom
Phone: +44 121 459 1909
Email: support@primedexi.com
Find us on Google Maps